Warranties
Fraser-Johnston® HVAC systems come with industry-leading warranties, standard. It's just another way we work to increase your comfort.
Our factory-backed warranties mean your system is repaired by the same experts who built it instead of a third-party vendor.
Our extended warranties, available on qualified units, provide even greater protection for your system.
- 10-year Parts Limited Warranty* (Three-phase: 1-year Parts Limited Warranty)
- Lifetime Compressor Limited Warranty*
- Lifetime Heat Exchanger Limited Warranty* (TL9E/TL8E: 20-year Heat Exchanger Limited Warranty)
- 10-year Parts Limited Warranty*
- 10-year Parts Limited Warranty* (Three-phase: 1-year Parts Limited Warranty)
- 10-year Compressor Limited Warranty (Three-phase: 5-year Compressor Limited Warranty)
- 10-year Electric Heat Exchanger Limited Warranty (Gas: Lifetime Heat Exchanger Limited Warranty*)
- 10-year Parts Limited Warranty*
- 5-year Limited Warranty (Hx™3 Communicating Zoning System, Hx™3
- Hx™, Residential Communicating Control, LX)
- 1-year Limited Warranty (THE)
- If the heat exchanger fails within 5 years of installation on LX models/10 years on premium models, we provide optional furnace replacement in lieu of heat exchanger replacement.*
- Take advantage of our seasonal Extended Labor Warranty on qualified residential packaged units, gas furnaces and split systems with furnaces. It provides more protection for products designed to deliver more.**
Extended Warranties
*Lifetime compressor and heat exchanger limited warranties, Complete Assurance Limited Warranty and 10-year Parts Limited Warranty require online registration within 90 days of installation. Otherwise, warranties revert to the standard 5- or 10-year compressor, 20-year heat exchanger and 5-year parts limited warranties.
**Available with participating distributors only. Contact your distributor representative or territory manager for more information. All Fraser-Johnston® products come with a written limited warranty on parts. This warranty states that a replacement part will be furnished for any part of the product that fails in normal use and service during the applicable warranty period specified in accordance with the warranty's terms. Your authorized Fraser-Johnston® Contractor can review the warranty periods with you for the products you select.
Online equipment registration at UPGProductRegistration.com is required within 90 days after installation (except in California and Quebec).